Services over Christmas
By Support Team
Our office will be closing 4pm Friday 21st December and reopening Thursday 27th December.
24, 25 & 26 December & 1 January: Closed
27, 28 & 31 Dec: Open for establishments, documents online. Phones will be off so please email firstname.lastname@example.org
2 January: Open for establishments, courier service recommences
14 January: Business as usual as legal team returns (Deed of Variation and Trust Amendment processing recommences).
Although we will be open from 27th - 31st December, our phones will be switched off during this time, so please email email@example.com for any urgent matters. We will provide electronic documents online for establishments, however hard copies of documents won’t be sent until Wednesday 2nd January. If you would like us to hold delivery of documents until a certain date, please include delivery instructions in your order.
Deeds of Variation and Trust Deed Amendments will be attended to when the legal team returns from 14th January.
Manually Reviewed Companies
ASIC's Customer Contact Centre will be closed from 8pm Christmas Eve, reopening Wednesday 2 January 2019. Automatic company registrations shouldn't be affected, however, if your company registration queues for manual review we won't receive a response from ASIC until Wednesday 2 January.
Some examples of companies which will trigger a manual review with ASIC (and therefore won’t be registered until 2nd January) are:
- where the proposed name is identical to a business name
- when the proposed name contains an unusual word (i.e. is not listed in the Macquarie dictionary or in ASIC's database)
- if an address for an officeholder doesn't appear to be residential
We appreciate your patience during this time and will contact you if your company queues to be manually reviewed by ASIC, to help you manage client expectations.
Vic Bulfone will be working through the holidays and can be contacted on 0449 054 793 or firstname.lastname@example.org with any Bare Trust enquiries.