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Hard copy documents

By Your customer service team

We are following the Government's advice and continue to work from home when we can. At the moment, we have staff in our office 3 days per week to print and send out hard copy documents. We will continue to follow the advice and will update members of any changes to this here. Our secure, cloud-based platform allows us to continue to provide the very best of customer service and stay in contact with members on the phone, too!

Receiving your documents

  • We continue to make your document available in PDF online as soon as possible
  • If you order hard copies, we will be printing and sending 3 times per week (so allow 1-2 days)
  • If you are interested in digital signing, we have partnered with Secured Signing to help

Trust Deed Stamping

We continue to stamp your trust deeds, although this service has been adjusted slightly. Please click here for more information.